Shipping & Returns

Delivery Information

We offer a full delivery service within the USA , UK and other parts of the World.It will take 6-9 working days to deliver to you home. All Express services are fully trackable. We will send the tracking NO to you after the items been dispatched. Standard European delivery charges apply to qualifying regions and a different rate of delivery charge will be applied to orders to other countries. You will be shown these rates at the checkout before you commit to your order.

Cancellation

You please cancel the order in 24 hours before the items been dispatched.You will need to pay 15% of commission fee if you cancel the order.

Returns

We Are Absolutely Confident That You Will Be Happy With Your Purchase From Us Because Each Of Our Items Is Inspected By Hand For Quality. We Understand; However, That Every Customer Is Unique And We Are Flexible To Meet Your Particular Needs. Customer Satisfaction In Our Products And Services Is Our Top Priority.
If For Any Reason, You Are Not Satisfied With Your Purchase Please Contact Us Immediately At sales@cheap-disneydvds.com. We Will Then Provide You With Instructions On Where To Return Your dvds(S). You Must Return The Product(S) Within Seven Days Of Receipt For Exchange Or Refund. You Must Send Your Returned Package Via Courier At Your Own Expense And Provide Us With A Tracking Number In Order For A Refund/Replacement To Be Issued.
Please Take Under Consideration That The Returned Package Will Be Returned To The Address We Provide You With. We will charge 20% of the payment for poundage and restocking fee in that case. We Lose The Cost Of The Initial Shipping And So Can Not Pay For Shipping Both Ways. Refunds Are Made In The Same Form As Initial Payment (Ie. Refunded On Your Credit Card) And May Take Up To Three Business Days To Process After We Receive The Tracking Number For The Returned Goods.
Kindly Include When You Contact Us The Following Information. This Will Speed The Process Of Your Return. We allow you to refund our products within 30 days, but you must ensure the item are not damage and you must keep it clean, or we shall not accept. At the same time, we do not burden the shipping fee.

*Your Full Name And The Date The Order Was Placed And Received
*A List Of The Product(S) To Be Exchanged Or Refunded
*The Reason For The Return Of The Products
Any Question Please Don't Hesitate To Contact Us And We Will Reply Your Email As The Quickly As Possible.

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